Olivia | One Piece Swimsuit - Brown

Flattering Sculpting Fit

Detachable Rose

Peekaboo Cutout

Cheeky Cut

Gold Clip Hardware

Double Lined

80% Nylon 20% Spandex

RETURNS POLICY

We hope you love your Robe Swim pieces. If your purchase isn’t quite right, we offer store credit on eligible full-priced items returned within 14 days of delivery.

CHANGE-OF-MIND RETURNS

To qualify for a change-of-mind return:

• Your return must be requested and sent within 14 days of receiving your order.
• Items must be unworn, unwashed and unused.
• All original tags and packaging must remain attached and intact.
• The hygiene seal must remain attached and must not have been removed or altered.
• Underwear must be worn when trying on swimwear.
• Items must be free from marks, makeup, fake tan, deodorant, perfume, lotions, pet hair and other signs of wear.
• Proof of purchase must be provided.

Items that do not meet these conditions may be declined and returned to the customer.

Once your return has been received and approved, you will be issued store credit for the value paid for the eligible item. Original shipping charges are not included in the store credit.

RETURN SHIPPING

Customers are responsible for the cost of returning change-of-mind items to Robe Swim.

We recommend using a tracked postal service and retaining your tracking information until your return has been processed. Robe Swim is not responsible for return parcels that are lost or damaged in transit.

SALE AND DISCOUNTED ITEMS

Sale items and items purchased using a discount or promotional code are final sale and cannot be returned for a change of mind, incorrect size or change of preference.

This exclusion does not apply where an item is faulty, damaged, incorrectly supplied or otherwise covered by your rights under Australian Consumer Law.

FAULTY, DAMAGED OR INCORRECT ITEMS

Please inspect your order when it arrives. If you receive an item that is faulty, damaged or different from what you ordered, contact us as soon as possible at robeswimcontact@gmail.com with:

• Your name and order number
• A description of the issue
• Clear photographs showing the item and the fault, damage or incorrect product

We will assess the item and provide an appropriate remedy in accordance with Australian Consumer Law. Depending on the circumstances, this may include a repair, replacement or refund. Where an item is confirmed to have a fault or has been incorrectly supplied, Robe Swim will cover reasonable return shipping costs.

This returns policy does not exclude or limit any rights or remedies available to you under Australian Consumer Law.

HOW TO REQUEST A RETURN

Before sending an item back, email robeswimcontact@gmail.com with your name, order number and reason for the return.

Please do not send a return until you have received return instructions from our team. Items sent without first contacting us may take longer to process.

For sizing assistance or any other questions, please contact us at robeswimcontact@gmail.com.

SHIPPING & DELIVERY

ORDER PROCESSING

Orders are packed and dispatched within 1–2 business days, excluding weekends and Queensland public holidays.

Once your order has been dispatched, you will receive tracking information by email or SMS. Delivery timeframes begin from the date of dispatch and are estimates only.

Please ensure your name, delivery address and contact details are correct before completing your order. Robe Swim cannot be held responsible for delays, failed deliveries or lost parcels resulting from incorrect or incomplete information supplied at checkout.

If you notice an error in your shipping details, please contact us as soon as possible. We will do our best to update the address before dispatch; however, changes cannot be guaranteed once an order has been processed or collected by the carrier.

Robe Swim is not responsible for parcels that are lost or stolen after being delivered according to the carrier’s tracking information, including parcels left unattended under an authority to leave, safe-drop request or customer delivery instruction.

AUSTRALIAN SHIPPING

Australian orders are shipped with Australia Post.

Express Post
Estimated delivery: 1–3 business days after dispatch
Flat rate: $15 AUD

Standard Parcel Post
Estimated delivery: 2–6 business days after dispatch. Please allow additional time for regional and remote locations.
Flat rate: $12 AUD
Free standard shipping on Australian orders over $150 AUD

INTERNATIONAL SHIPPING

International orders are shipped with DHL Express.

Free international shipping is available on orders over $300 AUD.

New Zealand
Estimated delivery: 2–4 business days after dispatch
Flat rate: $25 AUD

United States
Estimated delivery: 3–6 business days after dispatch
Flat rate: $30 USD

Canada
Estimated delivery: 3–7 business days after dispatch
Flat rate: $30 USD

United Kingdom and Europe
Estimated delivery: 3–7 business days after dispatch
Flat rate: $30 USD

European destinations currently serviced include Belgium, Croatia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, the Netherlands, Norway, Portugal, Serbia, Spain, Sweden, Switzerland and the United Kingdom.

Asia
Estimated delivery: 3–7 business days after dispatch
Flat rate: $30 USD

Asian destinations currently serviced include China, Hong Kong, India, Japan, Malaysia, Saudi Arabia, Singapore and South Korea.

International delivery estimates are provided as a guide only. Delivery may take longer for regional locations or during peak periods. Customs processing, severe weather, carrier disruptions and circumstances outside Robe Swim’s control may also cause delays.

Please refer to your tracking information for the most current delivery updates.

CURRENCY, DUTIES AND TAXES

Unless otherwise shown at checkout, product prices are displayed and charged in Australian dollars (AUD).

International orders may be subject to import duties, customs charges, taxes or other fees imposed by the destination country. These charges are not included in the product price or shipping fee and are the customer’s responsibility.

Robe Swim does not collect or control these charges and cannot estimate their value. We recommend contacting your local customs authority before ordering for information relevant to your country.

CUSTOMS DECLARATIONS

Robe Swim is not responsible for customs processing times or delivery delays caused by customs authorities.

To comply with Australian export requirements, we must accurately declare the contents and value of every international shipment as merchandise. We cannot lower the declared value or mark an order as a gift, even when it is being purchased for a gift recipient.

DELIVERY DELAYS

The delivery windows above are estimates and are not guaranteed. Delays caused by customs, carriers, peak trading periods, public holidays, severe weather or other circumstances outside Robe Swim’s reasonable control do not automatically qualify an order for a refund.

If your tracking has not updated for an extended period, please contact us so we can assist with an enquiry through the relevant carrier.